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Power Platform Community / Forums / Power Automate / Email with options mes...
Power Automate
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Email with options message not updating after it's actioned

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Posted on by 9

Hi,

 

My flow is sending an email with options; when an option is selected, the email should transition the below confirmation message:

 

grafferty_0-1645106394040.png

 

 

However, although the response is submitted correctly, the email doesn't change to reflect this.

 

i.e. stays like this:

grafferty_1-1645106394085.png

 

 

My flow action looks like this:

 

grafferty_2-1645106394348.png

 

 

Can anyone advise on why the email message is not updating after one of the options is selected? I've tried using both on-premise email and via browser but no joy.

 

Where the email message doesn't update, it causes some confusion for those who have to action many of these in one day.

 

Any help is appreciated. Thanks.

 

 

n.b. the flow uses more than just approve/reject options, so the "approval email" action wont work for this- it has to be the "send email with options" action.

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  • AmyF Profile Picture
    235 on at
    Hi @grafferty, did you find a solution to this?
     
    I have a similar problem using the html button, it doesn't change and can be clicked again though I get sent to a different confirmation page
     
    I'd like to know what controls that or is it a function of the type of button you choose?

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