Outlook email shows in as having attachments but nothing to get with Get Attachments

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Posted on by SD-13021227-0

I have a flow which works fine for the vast majority of emails... however there are emails from one address where "Has Attachment" shows as "Yes" but the actual attachments shows as [] (i.e. nothing there)

e.g. from Get email (v2)... although it says there are attachments, further down there is nothing to see!

Looking at the same email on Outlook on the web... clearly an attachment:

Any thoughts?

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Building flows

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trice602 16,105 Super User 2026 Season 1 on at

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Hi,

Use V3. I also recommend using the new UI unless you have a specific flow that doesn't work in the new designer (there are only a handful of actions that don't work).

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⭐ If this was helpful, please like and mark as a verified answer to help others find this too!

Always glad to help! 💯💯💯💯💯

Tom

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SD-13021227-0 2 on at

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Unfortunately Get Emails is designed to return all emails with various parameters to filter etc.

I already know the email I want - it's the one triggering the flow... and there's only a v2 for Get Email ... so that's why I use that

I do use the new designer for generating and editing the flows... but for some reason when it comes to viewing the run of a flow, that always defaults to the old version - hence the screenshot

Thanks anyways

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trice602 16,105 Super User 2026 Season 1 on at

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Hey there!

I am following up on this post outlook email shows in as having attachments but nothing to get with get attachments in this category building flows from 02/13/2025. I know the post is a little older, but it is a common question here so wanted to take a moment and follow-up. I see there have been 2 replies and 1 likes and asking if your question has been answered. If so, please help the community out by completing one or more of the following actions! Thanks in advance!

Easy as 1-2-3 ‼️💯⭐😎🆒🙏

1) Mark a reply as a verified answer - this is essential, and it helps others with the same general question find this thread. ✅

2) You can also mark one of more replies as a verified answer. Please take a moment and give the author credit for volunteering their time. ✌️

3) Like one or more replies. Kudos always greatly appreciated! 👍

Pro tip: if you found your own solution or workaround, feel free to add a reply to your own post and mark it as the solution too! The goal is to get this thread marked with a verified answer by anyone that finds one or more replies helpful!

Again, thanks in advance for reading and responding, always glad to help! Tom 💯💯💯💯💯

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trice602 16,105 Super User 2026 Season 1 on at

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If I can help with anything else please let me know or tag me in a future post, I enjoy reading and answering questions. Always glad to help! Tom 💯💯💯💯💯

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VictorIvanidze 13,079 on at

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Did you set Yes in the "Include Attachments" field?

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