Unable to download Power Automate Process Mining desktop app

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Posted on by zoZ1_T

Hi, I am facing issue to Download Power Automate Process Mining desktop app.

Below is the screenshot that I received when I download the desktop app.

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Process mining

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yoohoo Microsoft Employee on at

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Hi @zoZ1_T, are you still facing this issue? If so, can you please provide some more details like how you ran into this issue? Thanks.

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emnaes 17 on at

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Hi there, I'm having the same issue, I cannot install the Process Mining desktop app.
I have already use it without any issues so far and today the prompt with the update popped out and it was followed by the same error message as above. I've tried to uninstall the app - but it keeps giving me the same error. Any help would be great!

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Argent 19 on at

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Hi @yoohoo, I'm having the same issue here. It's exactly the same as described by @emnaes. Uninstalling the app or restarting the computer did not help. My operation system is Windows 10 Enterprise 22H2, and there's no pending updates.

I have also looked into the event logs. Every time I try to open the app installer downloaded from Power Automate Process Mining web frontpage, I get two errors. The first one says:

The second one says:

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yoohoo Microsoft Employee on at

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Hello, Sorry for the inconvenience! We've identified the issue. We're working on the fix. It will be out soon. Thanks!

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yoohoo Microsoft Employee on at

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Hi @zoZ1_T , @emnaes , @Argent

We've fixed the issue! Can you please try installing it again? If you still encounter the issue, please follow up here.

Thank you.

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Argent 19 on at

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Hi @yoohoo, the issue is solved on my end. I have successfully installed the software.
Thanks for your kind help!

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emnaes 17 on at

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Hi @yoohoo

I was able to install the software, however, after I'm signed in, the loading icon keeps swirling. Not sure if it has to do with the environment selected. Any clues how to fix this or what might be the issue? Previously it just loaded automatically - I haven't encountered any of issues till now. Thank you in advance for any tip!

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