Hi All
I am having an issue with a flow where I am using a condition where it looks for a phrase in the email body and then uses an HTML to text action and then extracts lines from the email body.
The issue I run into is sometimes the flow fails on a particular extraction step. I can't seem to distinguish between when the flow fails and when the flow is successful which is the worrying part. As a fairly novice user of power automate can anyone point me in the right direction as to why this flow seems to be sporadically failing. For example the same bit of information ie the same fee earner can submit this email and one will fail and one will be ok.
If anyone can help I can provide more details where necessary.
Here is a screenshot of the flow.
Here is the error it brings back when it fails.
Here is the input for the Extract fee earner step.
This is what the body of the email looks like. Just redacted some of the data that's been input.