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Get Email V3 - Limitation on Shared Email box

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Posted on by RR-20050404-0

Team,

I am using Get Email V3 flow to connect to my shared email inbox and reterive the last 10 emails by default. The output returns only the latest 1 email. Where as when connecting to my personal email, it returns last 10 emails by default.

Is there any limitation on shared email inbox? If yes, how to overcome that.

2. I need to check for the emails starting with "Test Report - <date>" . My shared email inbox will have emails daily with subject having date appended to it. I need to check whether I have received the email starting with "Test Report" that is received today in my inbox. how to pass the filters? In subject filter or search query

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Michael E. Gernaey 53,414 Super User 2025 Season 2 on at

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Hi @RR-20050404-0

No, the default I believe is Top 10 so you should get 10, although you can change that.

Can you verify what the Top configuration says and someone didn't accidentally delete the 0?

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RR-20050404-0 12 on at

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Hi ,

I was able to figure this out. The issue was with below condition

if length(body('Get_emails_(V3)')?['value']) > 0 Which was checking if there is any response from the previous step. There was some issue with this when i read from shared email box or I am missing something in this implementation.

Modified Version:

After Get Emails step, I have a for each loop that checks for body/value and check the filter criteria.

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PowerDylan 32 on at

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I have a similar question: I built a flow to get emails (v3) from a shared inbox, extract the attachments from them and save them in Sharepoint with filenames based on the date the email was received. I wrapped this in a Do Until loop with the condition until

length(body('Get_emails_(V3)')?['value']) = 0

Unfortunately, every test I've done seems to only retrieve the most recent 4 emails that meet the conditions that I specified (see screenshot).

I checked that I haven't entered anything in the top X filter, though I just tried another run where I specified the top 25, as I think I read somewhere that was the limit for this connector, still only returned most recent 4 emails from the sender (while there are probably close to 100 in the inbox)

It's starting to feel like this might be a setting from somewhere outside of Power Automate, perhaps in the shared email box. Any ideas are welcome!

shared email box ...

get email setting...

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PowerDylan 32 on at

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Ok, so it seems I've been able to solve it! I wanted to share my solution here in case others find this thread in the future and are trying to solve something similar. I ended up inadvertently naming the solution SEBARF (Shared Email Box Attachment Retrieval Flow). Ultimately the trick for me was in the settings of the get email connector: I ended up setting it to only retrieve unread messages, and then I added a step at the end of the flow to mark the email messages as read,

An additional observation after having run it a few times: the first time, it iterated back until Nov 2024 - I checked the shared inbox and could still see unread messages from before that date that hadn't been processed, but the process exited properly when it received 0 emails on a call to the source. I manually triggered the flow again and it went back to Oct 25, 2024. I checked the mailbox and there is still a message there from Oct 24 (and earlier ones too), but when I triggered it a 3rd time, it returned 0 emails.

sebarf success.png

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