Mark email as unread after moving it to another folder in a shared email account

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Posted on by GS-21112109-0

I would like an email to be marked as unread when it is moved from the inbox of a shared mailbox to another folder (no-reply) in the same shared mailbox. I am getting an error with my flow.

This is the error: I don't think it's grabbing the right email.

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creativeopinion 10,506 Moderator on at

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Can you provide insights as to why you have a Get Emails (V3) action in your flow? Unless I've missed something in your requirements, you want this flow to mark an email as

unread when it is moved from the inbox of a shared mailbox to another folder (no-reply) in the same shared mailbox

If that's the case your flow should only have a trigger and a single action.

Trigger: When a New Email Arrives in a Shared Mailbox

Action: Mark as read or unread (V3)

You need to ensure that in the original mailbox address field of the Mark as read or Unread (V3) action, you specify the Shared Email address.

Hope this helps!

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GS-21112109-0 4 on at

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hi, when I take out the getmail, I get this error message.

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GS-21112109-0 4 on at

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I solved this by adding the originating mailbox in the Mark as read or unread box. Didn't think I needed to do it because of the previous flow, but evidently I have to add it again.

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