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Power Automate
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Approval stuck

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Posted on by Microsoft Employee

Hi,

 

I want an approval being completed to update a sharepoint field to display the people that still need to approve it. The problem I am having is when multiple people are needed for approval, the flow doesn't move onto the Do Until loop (which updates the sharepoint field) shown below.

 

 It will only move onto the Do Until loop after everyone has approved and by then it is too late. I have tried using parallel branches but I can't get the approval response in the parallel branch. Please could you advise, thank you!

 

questionforum3.JPG

 

 

 

 

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  • v-yuazh-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    Could you please share a full screenshot of the configuration of your flow?

    Could you please explain more details about your requeirment?

     

    You couldn't add a Do Until everyone have approved the document loop under the "Start an approval" action because the "Start an approval" action wouldn't finish the run before everyone have make a response to request.

     

    If you want to get each response of the approvers, you could create the flow as below:

    Capture.PNG

     

     

    Best regards,

    Alice

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi Alice,

     

    I have tried your solution however, it doesn't update the field after every approval, only after all approvals are completed

     

    My requirements are as follows:

    1. A user adds one or multiple people to a sharepoint field to request approval from. They also add a deadline for this approval

    2. A user starts the flow on a selected document through sharepoint

    3. The approval is sent and all users from the sharepoint field are added to a new field called 'not approved

    4. When an approval is completed, the users name should be removed from the 'not approved' field so that the initial user can see who still needs to approve the document.

    5. If the approval deadline passes, the people who have not replied to the approval, are sent an email. 

     

    I have attempted to fulfill these requirements by doing the following:

    1. Creating a string variable called 'new list of not approved'. This variable would be updated everytime an approval is completed and would be used to update the 'not approved' field in sharepoint

    2. The above would be done by using a replace() expression to remove names from the string variable based on who has completed the approval.

    3. A variable 'number of approvals' that counts the number of approvals and decrements each time one is approved. Put simply, it is a counter for the 'Do until' loop. 

     

    As you can see the main problem is trying to update the sharepoint field whilst the approval is running. I have tried using parallel branches to solve this but the branch is unable to pick up responses to the approval. 

     

    Here are screenshots of my flow:

     

    Checking the deadline and sending an email if it has passedChecking the deadline and sending an email if it has passedDo until loop that updates the sharepoint listDo until loop that updates the sharepoint listInitialising all the variables and appending some to string variablesInitialising all the variables and appending some to string variables

     

     

    Thank you for your help! Let me know if you have any more questions

     

  • Verified answer
    v-yuazh-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    If you want to update the field after each approval, there is no any way to achieve your needs in microsoft flow currently.

     

    As I mentioned in the first reply, you couldn't add a Do Until everyone have approved the document loop under the "Start an approval" action because the "Start an approval" action wouldn't finish the run before everyone have make a response to request.

     

    So you couldn't get each response as soon as a preson has made a response, you could only wait for after all approvals are completed.

     

    The function to get the preson' s response as soon as the person has made the response in the "Multiple approval" is not supported in microsoft flow currently.

     

    If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum,so it might be considered for future releases:

    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

     

     

    Best regards,

    Alice

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