Hello,
My name is Cesar. I am facing an issue with the "Send an email from a shared mailbox (V2)" connector in Power Automate. This connector sends the attachment that I manually uploaded in a previous step to a specific email. However, the problem is that even though I receive the attachment, it is blank. In other words, I get the PDF with its 5 pages, but without visible content. It is interesting to note that the file size is 2 MB, matching the original one I manually uploaded to test the process. I am attaching a screenshot for better understanding:
Previously, I was using the "MAIL" connector,
which worked perfectly with the same configuration. In this case, the attachment arrived with complete information. Unfortunately, I cannot continue using this connector as I need the sent emails to be from the shared email account that I have configured in the connector.
I have tried various options, adjusting the "Content," but so far, I have not been able to make it work correctly. I am attaching my complete flow for a detailed review:
Everything works correctly, even the file created in the cloud contains the necessary data. The problem lies solely in the fact that the person receiving the email receives the blank attachment. I am attaching another screenshot to illustrate this issue:
I would greatly appreciate your help in resolving this issue.
Cesar
