web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Users are not getting ...
Power Apps
Unanswered

Users are not getting latest version

(0) ShareShare
ReportReport
Posted on by 104

My users are not getting the latest version. Even when they press Refresh in the PowerApps main app, and then press my app, it says downloading, but then they don't get the actual updates. Looking at the details of the app on their phone it shows March 25th, on my phone I see April 4th.

Categories:
I have the same question (0)
  • cbelmans Profile Picture
    58 on at

    Did the users close and restart Powerapps?

  • DavidLozzi Profile Picture
    104 on at

    Yes.

     

    Whenever I save I just go back into PowerApps, click Refresh then click my app and it downloads it.

  • cbelmans Profile Picture
    58 on at

    And what happens after a shutdown and restart of their device?

  • DavidLozzi Profile Picture
    104 on at

    Didn't work

  • DavidLozzi Profile Picture
    104 on at

    I forgot, I have a beta version of the app as well, and I saved that copy over my "prod" copy my users are using. The share URL is the same before and after, but this might be part of the problem...

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Had this issue deploying to my users as well.

     

    I've implemented a workaround which is to divert them to a sharepoint list showing all available powerapps  (e.g. https://web.powerapps.com/webplayer/app?source=portal&screenColor=rgba(37%2c+62%2c+143%2c+1)&appId=%2fproviders%2fMicrosoft.PowerApps%2fapps%2fasdf-104-ad32-4abc-abcd-fb987457f)

     

    On mobile they go to that list and click the link, for whatever reason, powerapps then automatically downloads the latest version. Without it they do not get the updates.

  • DavidLozzi Profile Picture
    104 on at

    Small update, it appears some users are getting randomly updated, no rhyme or reason.

  • DavidLozzi Profile Picture
    104 on at

    I tried sending them the same link, again via email, and it didn't help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 416 Most Valuable Professional

#2
11manish Profile Picture

11manish 205 Super User 2026 Season 2

#3
MS.Ragavendar Profile Picture

MS.Ragavendar 128 Super User 2026 Season 2

Last 30 days Overall leaderboard