web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / REST API is not yet su...
Power Automate
Unanswered

REST API is not yet supported for this mailbox license

(0) ShareShare
ReportReport
Posted on by Serge_de_Klerk 4

Hi all,

 

 

we have created a workflow in SharePoint that emails users as soon as a new doc is created in a certain document library. The flow errors with message "REST API is not yet supported for this mailbox license".

 

2017-07-07_11h56_06.png

 

This is an Office 365 user with a Business Essentials license. Is it a problem with the license or might something else be going on?

 

Cheers,

Serge de Klerk

Categories:
Building flows
I have the same question (0)
  • v-micsh-msft Profile Picture
    v-micsh-msft Microsoft Employee on at

    Hi @Serge_de_Klerk,

     

    Please check the following thread:

    REST API is not yet supported for this mailbox

    Quoted from Staff masisley on â€Ž02-14-2017 03:45 PM:

    "

    Hi Pavan,

     

    This happens for mailboxes that have not been migrated to O365. Your mailbox is likely still on a dedicated exchange server. You'll need to request your Outlook administrator migrate your mailbox.

     

    Documenation on how this can be done by an administrator can be found here: https://support.microsoft.com/en-us/help/2798131/how-to-migrate-mailbox-data-by-using-the-exchange-a...

     

     

    "

     

    Regards,

    Michael

  • Serge_de_Klerk Profile Picture
    Serge_de_Klerk 4 on at

    @v-micsh-msft

    Thansk for your reply Michael, but this is happening to an Office 365 account, so I don't think that this applies in my case. Any other suggestions?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 608

#2
Valantis Profile Picture

Valantis 416

#3
11manish Profile Picture

11manish 348

Last 30 days Overall leaderboard

Featured topics

Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Question for everyone : How are you using Create Text GPT in AI Builder?
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans