Bot is ignoring/can't see/can't read uploaded documents to the chat

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Posted on 1 Oct 2024 13:03:08 by SK-01101006-0

Bot is ignoring/can't see/can't read uploaded documents to the chat.
I uploaded file in the chat but bot keeps asking me to upload the file. I tried both uploading together with text request and in separated message. I tried with txt, docx, pdf files.
A few times he does not ignore docx file but says that "It seems there was an issue with file attachment"

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Veddd007 14 on 26 Feb 2025 at 05:56:08

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Bot is ignoring/can't see/can't read uploaded documents to the chat

Hi,

Power automate does not accept File datatype from Copilot studio. You can use the following steps instead:

Use the "Create File" connector action to save the uploaded file in Sharepoint library

Retrieve the ID to access the file for further processes.

For summarization , you could use the Generative Answers node or AI Builder prompts in Power Automate by passing file context

For reference:

Hope it helps!
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Vinoth Selvam 1,512 Super User 2025 Season 1 on 27 Oct 2024 at 11:50:16

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Bot is ignoring/can't see/can't read uploaded documents to the chat

Hi SK-01101006-0,

Is the Copilot has been designed to read file attachments directly? Can i check how this is done?

If the bot needs to read content from files, consider using a Power Automate flow to extract the file content upon upload and pass the text content to the bot. If possible, upload the document to OneDrive or SharePoint and provide the bot with a link instead of the direct file upload. This method is often more reliable for document-based Q&A.

Thanks.

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Bot is ignoring/can't see/can't read uploaded documents to the chat

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