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How to have my Trigger only sending one email

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Posted on by AbraxasKing

I designed a flow to send out an email, when the column named "Priority" value is changed to "(1) High" (from the other values being (2) normal, (3) low). I'm using the trigger, When an item is created or modified and with "conditions" and my flow works great!

But, what i've noticed, is should my column Priority's value change to (1) High and specific email is sent out, great. But if another change is made to any of the other columns, while the priority value is still (1) High, an email is sent out.

What I need is my flow to send out only one email, one time when the column Priority value changes to (1) High. Any other changes made to list item does not send out an email, if the Priority value is (1) High.

Any suggestions?

Thank you in advance.

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Building flows

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Pstork1 69,129 Most Valuable Professional on at

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There is no way to do that unless you add a field to track that the email was sent and set that in the flow that sends the email.

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AbraxasKing 22 on at

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Ugh.... bummer.

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Pstork1 69,129 Most Valuable Professional on at

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You could try replacing your trigger with the When an item or a file is modified trigger. That will let you check whether the Priority field was changed when this instance of the flow triggered. The one case it wouldn't handle is when the user sets priority to High when creating the item.

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