Flow works correctly but attachment can't be opened

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Posted on 15 Sep 2020 15:38:32 by J_Price

Hi,

Please be gentle with me, I'm new to Power Automate and have no coding experience! Somehow I have managed to build a flow that takes input from a form, creates a sharepoint list item and creates an email (routing to the relevant teams). The form includes an upload option for attachments. I've got the attachments routing into sharepoint and attaching to the email, but when we try to open the attachment we get this message:

I thought there might be a permission issue but neither I or the teams can open the attachment so I don't think its permission related. The attachment looks perfect in the email:

Does anyone have any ideas? At the moment, I'm going into the sharepoint list, exporting the attachment and replying to all to submit the attachment as a work around but that can't be a permanent solution.

Thanks!

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Ellis Karim 10,927 Super User 2025 Season 1 on 05 Feb 2022 at 19:40:34

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Re: Flow works correctly but attachment can't be opened

The Apply to each loop requires information about the uploaded files to be in JSON format. We can construct an expression get this information into JSON format by "wrapping" the dynamic content for the Upload your file property inside a json function:

Ellis
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VincentBvS 6 on 04 Feb 2022 at 16:38:55

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Re: Flow works correctly but attachment can't be opened

Bit late response to this topic but I just got the same errros and was looking for a solution as well.
In the end I found out that recreating the "File Content" in the "Append to Array Variable" solved my problem.
Strangly enough it rename itself to "Body" after saving.

I thought maybe handy for others to know when searching for this annoying issue....
Paul_M 260 on 09 Aug 2021 at 05:14:42

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Re: Flow works correctly but attachment can't be opened

Hi @J_Price and others,

I also had to same issue, my work around was to create a SharePoint sharing link and send that sharing link in the email.
Hope so this helps.

Thanks,
Paul
IG1984 2 on 09 Aug 2021 at 02:58:01

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Re: Flow works correctly but attachment can't be opened

Hi there,

I'm having the same problem too. Can you please review my flow?
Many thanks..
Community Power Pla... on 19 Feb 2021 at 08:02:37

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Re: Flow works correctly but attachment can't be opened

Hi Yashkamdar,

Can you please check my flow. I am having the same problem with it being corrupted.

I tried the get file content using path as you suggested.

Many thanks!
Community Power Pla... on 19 Feb 2021 at 05:31:04

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Re: Flow works correctly but attachment can't be opened

Did you find a solution?

I am having a similar problem with my attachments which won't open from the approval email or approval saying it is corrupted - but I can open it directly from the SharePoint folder.

I don't know what the problem is - so would appreciate your help!
J_Price 17 on 18 Sep 2020 at 11:13:17

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Re: Flow works correctly but attachment can't be opened

Hi, I've recreated it. It looked like this. The bit that's crossed out is the sharepoint site where the attachments are uploading ok.

Interestingly, the flow won't save with this bit rebuilt. I'm getting this error now:
yashkamdar 1,044 on 17 Sep 2020 at 16:50:05

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Re: Flow works correctly but attachment can't be opened

Hello Team,

No worries, situations like this can happen.

I only need to check one small thing, how you have configured your Get file content action.

The action highlighted in the image below, can you open it and show me how you have configured it.

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J_Price 17 on 17 Sep 2020 at 16:22:37

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Re: Flow works correctly but attachment can't be opened

Hello!

I would share it but the changes I made caused the whole flow to fail so I deleted the attachment section and advised the team to manually attach the quote once they'd received the confirmation email. Could you send me a screenshot of what you mean (I've been using power automate for about 2 weeks and am soooo far out of my depth but learning fast!) and I'll try that tomorrow and share screenshots of that?

Thanks

Jo
yashkamdar 1,044 on 17 Sep 2020 at 12:55:19

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Re: Flow works correctly but attachment can't be opened

Hello Team,

Can you please share a screenshot of the GET FILE CONTENT USING PATH action, I want to take a look at this. The issue is really with that action in itself.

I can see you have the Action GET FILE CONTENT USING PATH, but there is no way for you to push the FULL PATH as a dynamic content to this action because in the Flow above i do not see any action that makes this dynamic property available which is Get file (properties only).

The best way to use the GET FILE CONTENT USING PATH action is to first include the GET FILE (properties only) action in the flow which gives as an output a property called Full Path and then use this Full path in GET FILE CONTENT using path action.

So just share the screenshot along and let me check.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!