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Power Platform Community / Forums / Copilot Studio / Redirecting to convers...
Copilot Studio
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Redirecting to conversation booster after multiple topics matched, Activity.Text gets lost

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Posted on by halbot 6

Hi, so adding AI features to an existing chatbot with manual topics. When a multiple topics are matched, user is presented with list of possible (manual) topics, along with 'None of these'. If they select None of these, it redirects to conversation booster, however the value of Activity.Text, which it uses as an input variable, is now set to 'None of these' rather than the original text. So it doesn't find anything.

 

I don't really want to create another conversation booster using e.g. LastMessage.Text since duplication is never a good idea, what's the best way to solve this?

 

Thanks

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Topic creation & management
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  • halbot Profile Picture
    halbot 6 on at

    OK I did solve this using a global variable, so in multiple topics, set a global variable to Activity.Text, then when user chooses 'None of these' it redirects to conversation booster which checks if this is set, and uses that as the input if so. Seems messy but not sure if there are any other options?

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