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On-premises gateway Sign-in fails.

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We are trying to install Data Gateway on SPA server which is intranet, while installing the gateway it says, "Installation was successful", and getting error: "Network request returned unexpected error."

I think it is throwing error because, The SAP server is on different domain and I am using different domain email address to sign in.

If this is the reason, then which mail id we need to use? If I use different domain mail id to set up data gateway on SAP server then how gateway will available in power automate?

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lbendlin 8,624 Super User 2026 Season 1 on at

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We are trying to install Data Gateway on SPA server which is intranet
This is not recommended. Gateway cluster members should run on dedicated VMs. They need to sit in the same domain tree as your data sources.

Remember that the purpose of a gateway is to broker between your on-premise data sources and the Azure cloud. To be successful, the gateway needs to be able to see both.

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VDI 337 on at

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Thanks!
Is there any documentation or video that will explain how to install in deep?, getting confused while going through MS Documentation.

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lbendlin 8,624 Super User 2026 Season 1 on at

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There is plenty of documentation. Be prepared for scenarios where your particular network setup is not covered by any of them.

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-proxy

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VDI 337 on at

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Thanks!
Could you please help me on below questions?
I am going through the MS documents and I noticed we requires to set up new tenant and VM's for and we install the gateway on that system, is it really requires the new tenant and VM?

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lbendlin 8,624 Super User 2026 Season 1 on at

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Let's assume you are talking about an enterprise gateway. The gateway cluster members must be in a network environment where they can see both the on-premise data sources and the Azure cloud. They don't technically have be VMs but that is most common.
The user registering the gateway cluster members must be in the same domain tree as the gateway cluster members. "Tenant" is similar but not quite the same. Once the gateway cluster members are set up that user is , strictly speaking, no longer required (until you need to reconfigure the cluster). The cluster members will run fine on their own (using the Power BI service account).

So "new tenant" - not really. VM - preferred but not required.

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