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I have to connect to my account every time

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Hi! I'm using Power Automate (I'll call it Flow, ok?) with Excel on my job. I always save everything that I do, but everytime I have to enter in "My Team Flows", I have to reconnect to my account (as if I had to renew the connection, you know?), an error appears with the phrase "Invalid account".

 

I can always work it out, but it's sad not to be able to leave Flow working alone, I don't know when it will be activated.

 

Precisely because I need it to be automatic and facilitate our work. In this case, my Flow is created so that as soon as they fill out a Form, we receive an email notification and the answers are also automatically saved in a spreadsheet.

 

How to know when they will fill out the Form? I have no way of knowing, we will only disclose the Form link and wait for the notification. I am not warned when someone opens the Form, if so I could always check the Flow beforehand and let them know when they could fill in the Form. But it's not like that, does anyone know how to solve this?

 

I need Flow to understand that the connection to my account will always be the same and that this should not change. Why does he lose the connection? I didn't change my password and it doesn't just happen to me, it happens to a co-worker too, who has a Flow on his team.

  • thaioliv_ Profile Picture
    thaioliv_ 4 on at
    Re: I have to connect to my account every time

    Hello! Yes! The account connection is the only one in use...

     

    And my co-workers only came in as owners of Flow now, before Flow was mine and that already happened 😞

  • Verified answer
    mequan Profile Picture
    mequan on at
    Re: I have to connect to my account every time


    Hi thaioliv,

     

    If you can't configure manage run configuration, I may suggest you check the connection in-use from flow and make sure your account is the one in-use. 

    And based on your comments, I think your flow may be shared to some co-workers and please check if your co-worker do changes on connection. To check flow history, you may open a ticket to Microsft as link 

    https://docs.microsoft.com/en-us/power-platform/admin/get-help-support. 


    Thanks

  • thaioliv_ Profile Picture
    thaioliv_ 4 on at
    Re: I have to connect to my account every time

    Hello! My connection setup is already done, and right now I had to connect my Teams account again 😞

     

     

    I was unable to find this path of this link in my Flow, is it because we are from different countries? I live in Brazil.

  • mequan Profile Picture
    mequan on at
    Re: I have to connect to my account every time

    Hello,

    Could you please try configure 'Run only users' to help you? You may configure your connection in flow. You may check more from https://docs.microsoft.com/en-us/business-applications-release-notes/april18/microsoft-flow/to-add-list-or-library-as-run-only-user

    mequan_0-1596010905504.png

     

    Thanks

     

  • mequan Profile Picture
    mequan on at
    Re: I have to connect to my account every time

    Hi Michael,

     

    I may suggest you try using Postman to get access token as https://docs.microsoft.com/en-us/graph/use-postman.

    If the token size is same as flow, then it means flow get correct token as API definition.

     

    Thanks

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