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Powerapp's Portal form wont load

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Posted on by Community Power Pla... Microsoft Employee

Hey guys.

Im trying to build a user registration portal for my company with powerapps portal, and after creating a new entitie im trying to edit it's form to put in the portal.
The problem is that whenever im tyring to edit that form it loads forever and i cant do anything about it.

Ive added a picture in the attachments for reference.

Thanks guys.

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Power Apps portals

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oliver.rodrigues 9,482 Most Valuable Professional on at

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Did you try different browsers?

in your picture there is a "Switch to classic" button, can you click that? you will be redirect to the old/classic form editor
it is a bit different but intuitive at the same time, I am pretty sure you will manage to make your changes there

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v-xida-msft Microsoft Employee on at

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Hi @BarakS ,

Actually, we have faced similar issue with PowerApps Portal last week. Now, I think this issue has been fixed.

As an fixed solution, please take a try with the following fix steps:

1. Go to "Administration" of your PowerApps Portal as below:

2. Within the opening "PowerApps Portal Admin Center", go to "Portal Details"-> "Change Portal State", change the State from "On" to "Off", then click "Save" button to save your changes.

3. Then change the "Change Portal State" from "Off" to "On", click "Save" button again, save the changes.

4. Edit your Portal again

In addition, you could also consider take a try to re-start your Portal, then check if the issue is fixed:

Please consider take a try with above solution, then check if the issue is solved.

Best regards,

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Community Power Pla... Microsoft Employee on at

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Hey!
Ive tried to switch to classic but is just throws me back to the portal menegment enviroment.
When im looking at my form from there i cant seems to edit its fields.

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Community Power Pla... Microsoft Employee on at

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Hey!
When im trying to the administration section im getting an error:
"Incorrect Url entered".

Any idea what causes this?

Thanks!

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v-xida-msft Microsoft Employee on at

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Hi @BarakS ,

Currently, I could not reproduce your issue on my side. Have you been able to access Power Platform Admin Center?

If you could access Power Platform Admin Center, please go to your Power Platform Admin Center, and then go to "Resources"-> "Portals", then find your own Portal, then click "Manage" option as below:

If the issue still exists, please consider submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro

Best regards,

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Community Power Pla... Microsoft Employee on at

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Thanks alot for the help but im still getting "Incorrect Url entered".
I will think about opening a ticket, thank you!

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v-xida-msft Microsoft Employee on at

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Hi @BarakS ,

Yes, please. Also please take a try to clear cache of your Browser, then sign in your PowerApps again with proper credential, then access your Portal Administration, check if it could help in your scenario.

Best regards,

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oliver.rodrigues 9,482 Most Valuable Professional on at

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have you tried different browsers? try also on an inprivate/incognito session to make sure it's not conflicting with any other credentials from your cache

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v-xida-msft Microsoft Employee on at

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Hi @BarakS ,

Have you gotten any response from Support Ticket Team?

Have you taken a try with different browsers?

Please take a try opening your Portal using different browsers, then check if same issue still exists.

Best regards,

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