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Power Platform Community / Forums / Power Automate / Send email as another ...
Power Automate
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Send email as another user

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Posted on by Grantx 26

I have created a flow using my Admin account. When a new item is added to a list in sharepoint, an email goes out to specific users. The problem is that the email is sent using my admin email address. Can I send the email from the user that submitted the ticket rather? Or if that's not possible, then send it using another account like 'noreply@myorg.com'

 

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I have the same question (0)
  • trice602 Profile Picture
    trice602 15,915 Super User 2026 Season 1 on at

    Hi @Grantx ,

     

    One way I get around this is to send emails from the team's shared inbox (related to the flow).

     

    trice602_0-1693932426990.png

     

    If that doesn't work, the other way I get around this is to use the reply to and send any replies to a specific team or person.

     

    trice602_1-1693932502987.png

     

    If either of these options are helpful, please mark as a solution to help others find these options quickly too!

     

     

  • David_MA Profile Picture
    David_MA 13,491 Super User 2026 Season 1 on at

    You could use the noreplay@myorg.com if that exists. However, you will need to get permission from whomever the owner of that address is to send mail on behalf of that account. At my company, we created several shared mailboxes for use with Power Automate and gave the appropriate admin/service accounts access to send from them. We updated the shared mailbox image with the Power Automate icon to make it easily recognizable to end users that the e-mail is coming from a workflow.

    sharedmailbox.jpg

     

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