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Power Platform Community / Forums / Power Automate / Using Adaptive Cards a...
Power Automate
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Using Adaptive Cards as a smart Form

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Posted on by autdominic

So Basically i have this Set-Up:

In a Teams Channel the users of my company can write "IT-Support" when they have a problem and the flow sends an adaptive card with multiple submit buttons on, those buttons being different types of problems that they can chose from. As soon as one of the buttons is pressed the form updates and says thank you for your response. The Flow then sends a new AC, specific to that problem. The user can describe the problem in detail, maybe chose from some Choice inputs and so on. 

 

I have a few things that i want to change, but i dont quite know how to do it:

 

  1. When a user writes "IT-Support" and triggers the flow, i dont want other people to see that AC/be able to fill it out. It should be for that user only.
  2. After some time (Lets say 20 minutes) i want all messages in that teams channel to be deleted. Just to keep it a bit more attractive.
  3. The most important problem i have: Its about the specific Problem AC's. I need some way to format them. I am obviously using the Adaptive Card designer but that doesnt really help. I only want to show specific fields in the Form when a user for example switches a toggle to true. Otherwise they are invsisible. Or when a user choses a specific item out of an input choice, some fields appear that are needed for that choice.

 

Right now these are the most prevelant problems i have. I would gladly take other advice or improvement ideas if yo have any. Thank you in advance!

 

 

The initial AC:

 

 

{
 "type": "AdaptiveCard",
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.3",
 "body": [
 {
 "type": "Image",
 "url": "data:image/png;base64,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"
 },
 {
 "type": "TextBlock",
 "text": "Sie haben den Support aufgerufen, wie können wir Ihnen helfen?",
 "wrap": true,
 "spacing": "Medium",
 "size": "Medium",
 "style": "heading"
 },
 {
 "type": "RichTextBlock",
 "inlines": [
 {
 "type": "TextRun",
 "text": "Bei dringenden Problemen rufen Sie bitte:\nWill Dominic [+43 (0) 2782 90911 2046]\nSulzer Thomas [+43 (0) 699 1835 2602]\n\n"
 }
 ]
 },
 {
 "type": "TextBlock",
 "text": "Wählen Sie Bitte eine der folgenden Problem-Kategorien:",
 "wrap": true,
 "size": "Large",
 "weight": "Bolder",
 "color": "Dark",
 "horizontalAlignment": "Center"
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Neuer Mitarbeiter",
 "id": "NeuerMitarbeiter",
 "data": {
 "button": "NeuerMitarbeiter"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Berechtigungen",
 "id": "Berechtigungen",
 "data": {
 "button": "Berechtigungen"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "height": "stretch",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Drucker/Printer",
 "id": "Drucker",
 "data": {
 "button": "Drucker"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Programme/Software",
 "id": "Software",
 "data": {
 "button": "Software"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "horizontalAlignment": "Center",
 "spacing": "Small",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Hardware",
 "id": "Hardware",
 "data": {
 "button":"Hardware"
 }
 }
 ]
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Netzwerk/Internet",
 "id": "Netzwerk",
 "data": {
 "button":"Netzwerk"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Datenverlust",
 "id": "Datenverlust",
 "data": {
 "button": "Datenverlust"
 }
 }
 ],
 "horizontalAlignment": "Center",
 "spacing": "Small"
 },
 {
 "type": "ActionSet",
 "horizontalAlignment": "Center",
 "spacing": "Small",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Arbeitsplatz",
 "id": "Arbeitsplatz",
 "data": {
 "button": "Arbeitsplatz"
 }
 }
 ]
 },
 {
 "type": "ActionSet",
 "horizontalAlignment": "Center",
 "spacing": "Small",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Sonstiges",
 "id": "Sonstiges",
 "data":{
 "button":"Sonstiges"
 }
 }
 ]
 }
 ]
}

 

 

 

 

A specific Problem AC, as an example:

 

 

{
 "type": "AdaptiveCard",
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.3",
 "body": [
 {
 "type": "Image",
 "url": 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"
 },
 {
 "type": "TextBlock",
 "text": "Ein Mitarbeiter benötigt neue Rechte? In diesem Fall benötigen wir einige zusätzliche Informationen:",
 "wrap": true,
 "spacing": "ExtraLarge",
 "size": "Large",
 "style": "heading",
 "horizontalAlignment": "Center",
 "weight": "Bolder"
 },
 {
 "type": "TextBlock",
 "text": "Welcher Mitarbeiter benötift einen neuen Zugriff?",
 "wrap": true,
 "weight": "Bolder"
 },
 {
 "type": "Input.Text",
 "placeholder": "Mitarbeiter",
 "spacing": "Small",
 "id": "Mitarbeiter",
 "isRequired": true,
 "errorMessage": "Bitte geben Sie einen Mitarbeiter an!"
 },
 {
 "type": "TextBlock",
 "text": "Für welche Programme braucht der Mitarbeiter einen neuen Zugriff?",
 "wrap": true,
 "spacing": "Large",
 "weight": "Bolder"
 },
 {
 "type": "Input.ChoiceSet",
 "choices": [
 {
 "title": "Neuer Mitarbeiter (SAP, VPN, ...)",
 "value": "Neuer Mitarbeiter - Gesamtpaket"
 },
 {
 "title": "SAP",
 "value": "SAP"
 },
 {
 "title": "Syscut",
 "value": "Syscut"
 },
 {
 "title": "VPN",
 "value": "VPN"
 },
 {
 "title": "Sonstiges",
 "value": "Sonstiges"
 }
 ],
 "placeholder": "Bitte wählen Sie ",
 "isMultiSelect": true,
 "spacing": "Small",
 "id": "Zugriffe",
 "isRequired": true,
 "errorMessage": "Wählen sie ein Programm aus!"
 },
 {
 "type": "TextBlock",
 "text": "Wer Ist der Vorgesetzte der Genehmigen muss? (EMAIL!)",
 "wrap": true,
 "spacing": "Large",
 "weight": "Bolder"
 },
 {
 "type": "Input.Text",
 "placeholder": "EMAIL des Vorgesetzten",
 "isRequired": true,
 "errorMessage": "Geben sie einen Vorgesetzten an!",
 "id": "VorgesetzterID"
 },
 {
 "type": "Input.Toggle",
 "title": "Ich bin mein Vorgesetzter (Keine Genehmigung notwendig)",
 "id": "VorgesetzterToggle"
 },
 {
 "type": "TextBlock",
 "text": "Bis wann benötigt er Zugriff?",
 "wrap": true,
 "spacing": "Large",
 "weight": "Bolder"
 },
 {
 "type": "Input.Date",
 "spacing": "Small",
 "value": "${substring(utcNow(),0,10)}",
 "min": "${substring(utcNow(),0,10)}",
 "errorMessage": "Geben Sie ein Datum an!",
 "id": "Datum",
 "isRequired": true
 },
 {
 "type": "ActionSet",
 "spacing": "ExtraLarge",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Bestätigen",
 "style": "positive",
 "id": "SubmitButton"
 }
 ],
 "horizontalAlignment": "Center"
 }
 ]
}

 

 

 

Categories:
General topics
I have the same question (0)
  • srduval Profile Picture
    srduval 1,760 Moderator on at

    Maybe you simplify the process and create a MS form and add the question branching within that form. It is fewer steps for the end user, cleaner as it doesn't show the response history to the user, and only the user having the problem is filling out the form at any given time.

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