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Power Platform Community / Forums / Power Automate / when a new email arriv...
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when a new email arrives in shared mailbox Urgent help

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Posted on by 15

I am using when a new email arrives in shared mailbox trigger but this is missing some triggers for some of the mails I am

using this trigger on inbox folder of the shared mailbox. Help would be highly appreciated 

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  • Abhay07 Profile Picture
    15 on at

    Any help would be appreciated. Waiting for some positive response. Any additional  info required will be given 

  • VictorIvanidze Profile Picture
    13,079 on at

    Show your trigger (all fields).

  • Abhay07 Profile Picture
    15 on at

    Hey @VictorIvanidze thanks for reply,

    A44B8772-5294-4F0F-8A2A-9E07B9BBA0A8.jpeg

    This is the trigger step In “from” I have kept same shared mailbox email address for which I am trying to use this trigger the purpose is to track the response done by shared mailbox email address to incoming mails and while responding to incoming mails they keep their own email into “to”. This trigger is working for some mails but also missing for some of the mails 

  • Abhay07 Profile Picture
    15 on at

    @VictorIvanidze  Any additional info required would be given 

  • VictorIvanidze Profile Picture
    13,079 on at

    Clear the From field in the trigger.  If you wish to filter emails based on sender, do it later in the flow. 

  • Abhay07 Profile Picture
    15 on at

    Will this help ? Okay let me give it a try and I will update you.

    @VictorIvanidze 

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