Re: To call Conversational Language Understanding (Azure Cognitive Sevice) from PVA
Basically, we only use the Fallbacktrigger to call LUIS/CLU and QnA/CQA, since we have a multingual bot.
For us, the best scenario would thus be, that PVA can recognize trigger phrases in multiple languages within one framework. However, the solution, that we have currently is very suitable for us as well, since it is very easily structured.
We then process everything within the 3 Flows, where depending on the topic, children flows are nested.
P.S. Don't be surprised that ID is stored as text, this is still subject to change... 😆