Deployed a chatbot on Teams, user interacts with the chatbot. Teams users must log in (organisation, internal) to get to any MS facility including Teams of course.
How to identify the user (capture user's identity such as user account, or names information in the user profile) who is taking the chatbot services in PVA domain (chat with the chatbot)?
Below screen capture may be clear, as in the transcript report, showing User.
Who is the user? (without asking them again, since implicitly, the information is avaiable somewhere as the user must have logged in)