Re: Predictive & proactive notifications to members possible?
Hi @cjenkins505 ,
If you are using a custom canvas (custom website), you can start automatically the conversation with the user using this documentation:
https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting
And use the external variable inside your chatbot, you can send to the chatbot using JS, Html or something like that to restart your chatbot passing parameters:
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-value-from-external-sources
And inside your website, you can use JS, Html, or something like that, to get the current user or any property and send it to the chatbot.
And inside your chatbot, you can call the Power Automate passing the inputs (variables) to get the product or any value inside your SharePoint list, SQL Server database, Excel file, or anything else that you can get the data to return to the chatbot.
It's really complex, but maybe you can do that.