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Retrieve UserName from Bot

Posted on by 9

My Organization has Office 365.  I'm trying to get the user's name from Virtual Agent on my webpage without having the user enter their name.  I can't seem to find a solution

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  • JulioC Profile Picture
    JulioC 4 on at
    Re: Retrieve UserName from Bot

    Hi @BatInDaCave,

    Did you manage to solve the problem?

    I have the same problem.

  • BatInDaCave Profile Picture
    BatInDaCave 6 on at
    Re: Retrieve UserName from Bot

    Totally agree with what @Yoghurt  said.

     

    the purpose is to avoid user to enter their name during the conversation, instead, they now get a login window to enter their email and password. #Counterproductive. 

  • Yoghurt Profile Picture
    Yoghurt 12 on at
    Re: Retrieve UserName from Bot

    It sounds weird. If I'd make a bot for a Teams channel, why there is another authentication needed? And image how could I add an app to azure ad at a big enterprise...

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Retrieve UserName from Bot

    Hi @MillerNation ,

     

    You need to implement the Authentication to connect in Office 365: 

    https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication

    https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

     

     

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