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ReportMy Organization has Office 365. I'm trying to get the user's name from Virtual Agent on my webpage without having the user enter their name. I can't seem to find a solution
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My Organization has Office 365. I'm trying to get the user's name from Virtual Agent on my webpage without having the user enter their name. I can't seem to find a solution
Totally agree with what @Yoghurt said.
the purpose is to avoid user to enter their name during the conversation, instead, they now get a login window to enter their email and password. #Counterproductive.
Hi @MillerNation ,
You need to implement the Authentication to connect in Office 365:
https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication
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Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/
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