Hi Guys,
I'm struggling (newbee) at the moment figuring out how can I build the flow correctly. Here is the UseCase :
An user is having a problem with his password, he comes to PVA bot in Teams and says "how can i reset my password", the bot takes the user input and search in a specific folder then extract the file URL OR the content inside and reply " here are all the steps that you need".
he will understand the user input as there is a topic that i've created and trained called "password assistance"
Can you please tell me if its possible and if yes, how can i build this flow step by step.
Thank you very much for your time !!!