Change name in email "From" field of a flow

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Posted on by joshieboy

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Hello,

I am only now getting into Microsoft Flow and would like to know how to change the name that is sent in an email. The name is currently set to Microsoft PowerApps and PowerAutomate. It would be nice if this could have been like SharePoint Designer, where the name that comes in an email is from the actual name of the portal or application so that users can easily identify it. I would like to change that PowerApps and PowerAutomate name to the name of my application. Any guidance appreciated.

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DamoBird365 8,942 Microsoft Employee on at

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Hi @joshieboy

You can specify who the email is sent by here (as long as you have permission to send from the mailbox)

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Cheers,
Damien

P.S. take a look at my new blog here

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joshieboy 519 on at

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Thanks @DamoBird365
Is the recommendation here to create a generic email account/mailbox that would be used in this field for all applications? What is best practice for this, as with SharePoint Designer, the system sent tailored emails based on the name of the application, which I would have liked, but I am assuming there is a cost if we setup mailboxes to represent each application. Also, I noticed in the screenshot you used Send an email V2 as opposed to V3. I will do my research on the differences but wanted to know if one was preferred over the other, as the ones I have setup are V3, and I have noticed that sometimes emails take almost 24 hours to come through, as the flow is stuck in a running state. Hoping that if V2 is preferred, that the experience will be different.

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DamoBird365 8,942 Microsoft Employee on at

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HI @joshieboy

v2 vs v3 is an error on my part working late last night. Generally I go for the latest version, in terms of what the difference is I couldn't tell you straight away.

I've seen a good article by the resident @tom_riha 3 ways to change email sender. Maybe worth a look there and I am sure Tom can drop in on this if he has any further knownledge or ideas.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Cheers,
Damien

P.S. take a look at my new blog here

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tom_riha 10,185 Most Valuable Professional on at

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Hello @joshieboy ,

as @DamoBird365 proposed, I think that the easiest solution is to have a shared mailbox per solution and send the emails from there.

You can have as many shared mailboxes as you'd like in your organization without additional license costs.

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joshieboy 519 on at

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Thank you very much @DamoBird365 and @tom_riha
This clarifies it for me. Appreciate the feedback.

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