Okay, I now better understand your situation.
Looks like a web application. So some options to try:
- Try hovering your mouse to another location on the screen and see if you get the red border over an element.
Sometimes this happens.
- Secondly, are you able to go to its html code (right click -> Inspect element) and see how the tags are written?
- Also try javascript on webpage if you are able to get the id from the html tags.
- See if you can make use of Wait for text on screen.
