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Flow not working normally, but works when I test it manually it works

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Posted on by vagarg

So I created a basic automated flow that adds tasks to planner based on a new task created in dynamics 365. When I create a task in dynamics 365, it doesn't create a task in planner. But when I test the flow and choose 'I'll perform the trigger", the flow works fine. Can anyone help me with this

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @vagarg

Can you check and confirm if the flow is set to activated?

Also, what actions and connectors are you using? Can you post a screenshot?

Thanks

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vagarg on at

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@yashag2255by activated you mean it is on right ?

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yashag2255 24,769 Super User 2024 Season 1 on at

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@vagarg
Yep. Is it on?

Can you please try recreating the flow using the CDS connector? (When a record is created)

Thanks,

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vagarg on at

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@yashag2255
It is on, I don't understand what do you mean by CDS connector. Isn't (When a record is created) same as the trigger I'm using

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @vagarg

It is the same. The data of Dynamics Online sits in the CDS. So it is efficient to use the CDS connector.
Hope this HElps!

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vagarg on at

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@yashag2255
I tried doing that but I am unable to select the trigger. I get the following error
"Error: Could not find API 'shared_runtimeservice'."

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yashag2255 24,769 Super User 2024 Season 1 on at

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@vagarg There seems to be a cookies and caching issue. Can you log out of the current session, close your browser and start a fresh session and try again?

Thanks

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vagarg on at

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@yashag2255
tried this, even tried it on another browser. Same issue

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @vagarg

Can you check and confirm that the flow you are creating and the Environment that you are connecting to are the same?
Also, did you try waiting a couple of seconds after creating the record as it might take some time to trigger?

Thanks

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vagarg on at

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@yashag2255
how do you test that ?
also yeah waited a couple of minutes and still didn't work

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