Hello, I am quite naive with flow so I apologize ahead of time. Please let me know if I need to post further details.
I have a flow that is to create a new case within our CRM when a "task" is added in Microsoft Planner.
I am getting the error:
')' or ',' expected at position 13 in '(Information Technology Solutions)'.
Here is the input and then the output for the "Create a new record" portion:
INPUT:
{
"title": "TEST-PLANNER-NEWCASE",
"casetypecode": 1,
"prioritycode": 1,
"_casetypecode_label": "Problem",
"_customerid_value": "Information Technology Solutions",
"_customerid_type": "accounts",
"_caseorigincode_label": "",
"_prioritycode_label": "Normal",
"merged": false,
"activitiescomplete": false,
"blockedprofile": false,
"_incidentstagecode_label": "Default Value",
"checkemail": false,
"customercontacted": false,
"decremententitlementterm": true,
"isdecrementing": false,
"firstresponsesent": false,
"_firstresponseslastatus_label": "In Progress",
"followuptaskcreated": false,
"isescalated": false,
"adx_publishtoweb": false,
"_messagetypecode_label": "",
"_resolvebyslastatus_label": "In Progress",
"routecase": true,
"_customersatisfactioncode_label": "",
"_contractservicelevelcode_label": "",
"_servicestage_label": "",
"_severitycode_label": "Default Value",
"_statuscode_label": ""
}
OUTPUT:
{
"status": 400,
"message": "')' or ',' expected at position 13 in '(Information Technology Solutions)'.",
"source": "itsolutionsco.crm.dynamics.com",
"errors": [],
"debugInfo": "clientRequestId: b43faae3-11a8-4afe-a284-14692df4f983"
}
Am I missing something simple here? Any assistance is greatly appreciated, I look forward to your reply.
Best,
Jreamz
