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Microsoft Flow - SharePoint Connection - Unauthorized?

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Posted on by davidlist87

I have recently built a flow the gets all MS Form responses and puts it into a SharePoint List.

After heaps of testing and countless successful flows it all of a sudden decides to make the connection to SharePoint "Unauthorized".

Forms Flow Unauthorized.jpg

The funny this is it is only intermittent. Most of the time failing but some times running fine.

I have tried the following;

Deleting and creating a new connection.
Copying the flows.

I did recently change some the view setting in the list but I'm sure this would not explain this failure.

Oh and I am the owner of the SharePoint site.

I'm a little lost without any information regarding the failure.

Any Ideas?

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andrew_blubase 73 on at

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I am experiencing this same issue today. Two different user accounts, both with site collection admin access to the SharePoint site.

I can create a connection to the site I require when creating the Flow. However, when testing/running the Flow, the Unauthorized message appears but with no further details. Deleting and re-creating, or just adding new connections makes no difference.

Editing the Flow exposes the error: Some of the connections are not authorized yet. If you just created a workflow from a template, please add the authorized connections to your workflow before saving.

Will attempt to contact Microsoft Support.

EDIT: This is occurring on multiple tenants

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Community Power Pla... Microsoft Employee on at

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We have been experiencing the exact same issue for several days now.

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martinav 3,347 on at

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Finally! Someone else reports this issue. I have been having these authority errors all week. Tickets to MS support have not yet resolved or explained the issue. This particular flow has been working perfectly for months. Now it has issue. Ref: SR number 119043023002044

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Community Power Pla... Microsoft Employee on at

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My organization is seeing the same and have raised a ticket with Flow support and through MS admin center - no response yet. Most Flows are fixed now except one or two. This seems like an outage to me that I am very suprised that they have not acknolged that fact or placed the 365 Power platform in the Service Health yet. Microsoft we need to be alerted to the fact about outages as many business critical functions run on theses!!!

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martinav 3,347 on at

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@Anonymous ,

When you say most of your flows are "fixed", what do you mean? Was something done to them that made the problem go away? Or, did the problem just go away for a moment? That happened to me yesterday when MS was on the phone with me. We were messing around with a couple of flows, and they started working again. I asked what they did to make them work, and they couldnt answer. I think they just started working, but not as a result of the playing around with them. That was confirmed today due to the same flows failing in the same manner once again.

It seems like the problem comes in "waves". Some flows fail 100% for a period of time, then start working again. Others have the issue just now and then. Some dont have an issue.

I see this as completely an outage issue. I will not consider this manner closed until I see NO errors of this type for a week.

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Community Power Pla... Microsoft Employee on at

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@martinavexperiencing the same.

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beardmask 4 on at

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I am also experiencing this issue. I have gone Flow crazy creating all of these new features for our SharePoint implementation. I guess it's good I haven't told anyone so they are none the wiser to these new Flows.

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Community Power Pla... Microsoft Employee on at

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Microsoft says: “the issue you are experiencing is due to an unexpected defect surfaced on our end which caused service outage System. We regret the inconvenience caused. Our product team is actively working on the fix. We will reach out to you to confirm resolution once the issue is fixed. Our sincere apology for the delay and inconvenience caused by this outage. Please send the flow run and url and also screenshot. “
So you may want to contact them through Flow support to provide the url information?

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martinav 3,347 on at

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@beardmask ,

Myself, and I'm sure others will agree, this will not be the last issue like this. I have been seeing about one issue a month that has taken down some or all of my users. Issues like this tend to stick around a few days, then get resolved. The frequence of these issues is degrading the confidence of my users. I am VERY concerned that their appetite for giving grace for these issues will end shortly. It was acceptable to a degree during my development... but these issues are not development issues, but core issues with the system. These do not seem to be things that can be eliminated by technique. If reliability does not improve QUICKLY... We may find ourselves ditching this solution completely.

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davidlist87 39 on at

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Thanks very much for the update @Anonymous

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