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Power Automate - Connector Development
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Customer Voice 'send a survey' - connector bug - valid email address rejected as invalid

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Posted on by 18

I have found a bug with the 'Send a Survey' action on the Customer Voice connector for Power Automate. 

 

When I specify the 'to' field with an email address that has a '+' in it, the connector returns a response that "Paramter with name Id contains invalid email address". 

The connector works fine when the email address does not have a + in it. Screenshots below for both scenarios. 

 

To compare with using the Customer Voice website directly, I can enter and sent an email with a plus in. This makes me think this is a bug with the connector specifically. 

Plus aliasing is a valid way to specify an email address - even Exchange Online supports it now. 

 

I would like this bug fixed so I can deploy my flow and surveying power app. I cannot see any viable workarounds here (apart from just accepting the risk not doing communicating with some customers, which is not acceptable). 

 

Best regards,

Tom

 

Works fine: 

citizenCodurr_2-1642688421184.png

Doesn't work fine: 

citizenCodurr_3-1642688484468.png

 

 

citizenCodurr_0-1642687969740.png

citizenCodurr_1-1642687990988.png

 

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