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Autoresponder for MS Teams Chat

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Posted on by fraenkers

Hello,

i will crate a Flow that send a "Away for Vacation Message" to every Direct Chat (i Mean when one person send a one2one chat to me) or if i mentioned in a group chat.
I have tryed to solve this with 2 Flows, But it doesn't work.
How can i build this autoresponder flows? Or have anyone a Template for me?

Thangs in Advanced!

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Building flows

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Expiscornovus 33,189 Most Valuable Professional on at

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Hi @fraenkers,

Not sure if you would need a flow for this.

Is there a reason why you are not using the Out of Office/automatic replies settings in Microsoft Teams and Outlook for that? You can combine that with the status message.

Below is an article which explains using these settings:

https://lazyadmin.nl/office-365/teams-out-of-office/

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fraenkers 13 on at

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Yes, there is a reason for that.
1. The Outlook Out of Office agent sends the message only once to each person. Especially if, like me, you are away for an extended period due to a sabbatical, I want this to happen with every message. However, this was not a problem for Outlook. I created a flow that does this, and only once a day and per subject, to prevent autoresponder ping-pong.

2. MS Teams does not post the away message but only shows it at the bottom as a pop-up. Experience shows that no one pays attention to it anymore because too many people have entered something there, some of which are also unimportant.

3. The message length in MS Teams is limited to 280 characters. If you want to provide alternative contact options to my teams, this is not enough."

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Expiscornovus 33,189 Most Valuable Professional on at

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Hi @fraenkers,

Thanks for clarifying and I understand your points, those make sense. I will have a look at the flow approach and respond a bit later again.

Btw, still amazed though that no one pays attention to the OoF status, the status messages on the card and status message above the message write box and don't pay attention to those, but I get your point 😁

Maybe good feedback for Microsoft as well?

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Expiscornovus 33,189 Most Valuable Professional on at

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Hi @fraenkers,

Thanks for clarifying and I understand your points, those make sense. I will have a look at the flow approach and respond a bit later again.

Btw, still amazed though that no one pays attention to the OoF status, the status messages on the card and status message above the message write box and don't pay attention to those, but I get your point 😁

Maybe good feedback for Microsoft as well?

Was this reply helpful? Yes No