Hi,
I have a flow which I would like to use 'Send an email from a shared mailbox (V2)' from an AD service account. It works fine when I use it from my personal account, but I get 'Test connection failed' and it gets stuck on 'Updating...' when trying to add the service account's Outlook connection:
The service account:
- Has an Office 365 F3 licence assigned (with Flow for Office 365 K1 turned on within)
- Has 'Full Accession' permission to the 'test sharedmailbox' ('The Full Access permission allows the delegate to log on to this shared mailbox and behave as the owner of the mailbox.')
- Doesn't have it's own individual mailbox, since it's a service account and no one would be checking it.
If I try and log into the service account on outlook.office.com (to see the shared mailbox) it says 'We couldn't find a mailbox for this recipient. Either they don't have a mailbox or don't have a licence assigned.' When I log onto office.com it doesn't show Outlook as an app. Is this a licencing issue, because it doesn't have a specific Outlook licence assigned? Or something else?