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Power Platform Community / Forums / Power Automate / How to get work item I...
Power Automate
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How to get work item ID from email subject line to update the work item type from feature to product backlog item

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Posted on by 66

Hi,

I have a subscription which notifies me through email whenver a feature is logged in azure boards from service now app. I want to change the work item type from feature to Product backlog item, for that i need work item ID. can someone help me how to get work item ID from below email trigger.

HarikaVL_0-1683796846135.png

HarikaVL_1-1683796898678.png

Since i am using Email as a trigger, i guess i need a logic to extraxt the work item id from subject line or something.

 

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  • Nived_Nambiar Profile Picture
    18,136 Super User 2026 Season 1 on at

    Hi @HarikaVL 

     

    where you find the workitem ID in the mail ?

    in email subject or in email body ?

     

  • HarikaVL Profile Picture
    66 on at

    Hello Nived,

     

    In the subject line, it will be as below

    Feature 78322 - RITMxxxxx : Test Feature2 

     

    I have added a below action to break the subject line and it worked

    HarikaVL_0-1684230029171.png

    However, i added another action to consider the 2nd string as the work id so added below action and getting the error.

    HarikaVL_1-1684230129004.pngHarikaVL_2-1684230149976.png

    Not sure, where i am going wrong. Please help.

  • Nived_Nambiar Profile Picture
    18,136 Super User 2026 Season 1 on at

    The expression you have written is wrong, it is used for calling variables .

     

    Nived_Nambiar_0-1684257219366.png

     

     

    Could u tell me which is workitem id from the subject line ?

    Feature 78322 - RITMxxxxx : Test Feature2 

     

     

     

  • HarikaVL Profile Picture
    66 on at

    Hello Nived,

     

    78322 is the work item ID.

     

  • Nived_Nambiar Profile Picture
    18,136 Super User 2026 Season 1 on at

    Hi @HarikaVL 

     

    if the mail subject follows same pattern, then try this to get work item id from mail subject 

     

    Nived_Nambiar_0-1684351486003.png

     

    replace(split(triggerOutputs()?['body/subject'],'-')?[0],'Feature','')
     
    Hope it helps !
     
  • Verified answer
    HarikaVL Profile Picture
    66 on at

    Hello Nived,

     

    Thanks for your help. 

    I used the below expression to split and display the 2nd word from subject line and it worked.

    split(triggerBody()?['subject'], ' ')[1].

    HarikaVL_0-1684411324751.png

     

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