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How to get work item ID from email subject line to update the work item type from feature to product backlog item

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Posted on by HarikaVL

Hi,

I have a subscription which notifies me through email whenver a feature is logged in azure boards from service now app. I want to change the work item type from feature to Product backlog item, for that i need work item ID. can someone help me how to get work item ID from below email trigger.

Since i am using Email as a trigger, i guess i need a logic to extraxt the work item id from subject line or something.

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Nived_Nambiar 18,136 Super User 2026 Season 1 on at

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Hi @HarikaVL

where you find the workitem ID in the mail ?
in email subject or in email body ?

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HarikaVL 66 on at

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Hello Nived,

In the subject line, it will be as below
Feature 78322 - RITMxxxxx : Test Feature2

I have added a below action to break the subject line and it worked
However, i added another action to consider the 2nd string as the work id so added below action and getting the error.
Not sure, where i am going wrong. Please help.

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Nived_Nambiar 18,136 Super User 2026 Season 1 on at

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The expression you have written is wrong, it is used for calling variables .

Could u tell me which is workitem id from the subject line ?
Feature 78322 - RITMxxxxx : Test Feature2

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HarikaVL 66 on at

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Hello Nived,

78322 is the work item ID.

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Nived_Nambiar 18,136 Super User 2026 Season 1 on at

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Hi @HarikaVL

if the mail subject follows same pattern, then try this to get work item id from mail subject

replace(split(triggerOutputs()?['body/subject'],'-')?[0],'Feature','')

Hope it helps !

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HarikaVL 66 on at

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Hello Nived,

Thanks for your help.
I used the below expression to split and display the 2nd word from subject line and it worked.
split(triggerBody()?['subject'], ' ')[1].

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