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Send an email settings to use Plain text NOT HTML

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Posted on by amandawinton

I'm hoping someone can help me....

I've set up a flow that works really nicely - where data is submitted from a MS Form, then that same data populated into the body of the email.

The email is then sent to an application, which receives the email and is supposed to populate the fields in the App with the data in the email body.

However - that's not working properly at the moment because the email format needs to be in Plain Text.

(this integration works fine as i have tested an alternate way, it's the fact that the email body is not sending in Plain text so it's not being received by the App)

The flow is successful every time I test it.

I've seen other screenshots where there is an 'Is HTML' field at the bottom of the Send an Email flow but that doesn't appear in mine. Is there another setting somewhere?

Or is the email plain text by default and therefore the issue is simply up / downstream of this (not that I have any further connections after this one)

(I have deleted out the outgoing email address and any other names to protect privacy only).

Any help is greatly appreciated (I'm new to this)!

Thanks

First 2 connectionsEmail set upNo HTML Option

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Building flows

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efialttes 14,756 on at

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Mmmmm... previous versions of "Send an email" offered the option to mark the body as HTML, but I guess either they are deprecated or close to be.

Did you try to click on the </> icon on the top left of the email body and switch into 'Rich text editor' view instead? I believe it is text plain based

https://flow.microsoft.com/en-us/blog/rich-text-editing/

Hope this helps

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @amandawinton

The content is being sent as HTML because the HTML option is selected. You can place the cursor in the body and copy the entire content and delete it from there and then click the <> to switch to the plain text editor and then paste the entire copied text.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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amandawinton 10 on at

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Thanks - Yes I tried this approach and it didn't work unfortunately.

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amandawinton 10 on at

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Thanks - I had already tried this but it didn't work

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a-ovbord on at

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Hi @amandawinton,

For the moment the Send an email (V2) card does not support disabling the HTML code.

If you would like to see this enabled in the future you could submit this idea here.

Thank you,

Ovidiu

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amandawinton 10 on at

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HI Ovidiu

The link to submit the idea does not work. Can you please share again

Amanda

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a-ovbord on at

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Hi @amandawinton,

The link works for me: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/idb-p/FlowIdeas

Are you receiving an error?

Thank you,

Ovidiu

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amandawinton 10 on at

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Yes I am - I am logged in also.

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a-ovbord on at

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Hi @amandawinton,

Can you please try this link: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/idb-p/MPAIdeas and let me know if you an access it?

Thank you,

Ovidiu

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amandawinton 10 on at

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Yes, the second link worked. (MPAIdeas).

Thanks

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