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Flow for status change that triggers when SP list is modified even if status didn't change

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Posted on by TomA1

Hi everyone,

We are using a PowerApps App as a ticketing tool. I've built a few flows that trigger when the ticket status changes (from registered to ongoing for example).

My issue is that this status change flow, triggers even if the status didn't change because the SP list entry was modified.

I'd like to know how to prevent the flows to trigger if the status remains the same.

Many thanks in advance for your time, help and advice and I wish you a nice day.

Tom

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Building flows

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RobElliott 10,333 Super User 2025 Season 2 on at

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@TomA1 the following flow should help:

Rob
Los Gallardos
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TomA1 24 on at

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Hi @RobElliott ,

Thanks for your answer, if I recall properly, I've used this solution on some other flows.

Is the a possibility to achieve the same thing with the triggering conditions in the settings :

That way, I could avoid adding some bricks to the flow.

Many thanks in advance for your reply.

Tom

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TomA1 24 on at

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If that helps, here is my current flow :
I precise that this flow detects whether the ticket number has been attributed to the SP list entry before triggering (triggers only when a ticket number has been automatically generated)

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TomA1 24 on at

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Hi @RobElliott , this flow seems to work, I run it as a mirror of the current one to test it in parallel, if the outcome is satisfying, I'll revert back to confirm.

Have a nice day.

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