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Power Automate - Using Connectors
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Internal Server Error in Flow seeking JWT for BMC Helix

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Posted on by 26

I have been attempting to get a JWT (apparently pronounced 'jot') to allow a connection to BMC Helix from inside a Power Automate Flow.  I have confirmed that the username and password are correct. The request to the Helix Server triggers an "InternalServerError" with no further description.

MickH_0-1716951547913.png

...which results in;

MickH_2-1716951819773.png

I have tried innumerable permutations of syntax.  I have included the parameters in the URI.  I even said prayers and ran backwards round the house three times with a flip over the dog for a finale, but I get the same result each time.

Please save my dog; the next trick is a doozy.

  • Verified answer
    MickH Profile Picture
    MickH 26 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    This has now been resolved.  The issue was a syntax error.  There is a colon erroneously placed in the header after Content-Type.

    Microsoft's "InternalServerError" message was entirely unhelpful.  

  • MickH Profile Picture
    MickH 26 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    Helix is not in the Tenant and I get an error message when I attempt to make a connection.  Could be user error, and will play with it further.  Thanks for the suggestion.

  • Johny4 Profile Picture
    Johny4 4 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    Johny4_0-1717048070190.png

     

  • Johny4 Profile Picture
    Johny4 4 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    you use the wrong action,what you need is http with entra id

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