web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Internal Server Error ...
Power Automate
Unanswered

Internal Server Error in Flow seeking JWT for BMC Helix

(0) ShareShare
ReportReport
Posted on by 26

I have been attempting to get a JWT (apparently pronounced 'jot') to allow a connection to BMC Helix from inside a Power Automate Flow.  I have confirmed that the username and password are correct. The request to the Helix Server triggers an "InternalServerError" with no further description.

MickH_0-1716951547913.png

...which results in;

MickH_2-1716951819773.png

I have tried innumerable permutations of syntax.  I have included the parameters in the URI.  I even said prayers and ran backwards round the house three times with a flip over the dog for a finale, but I get the same result each time.

Please save my dog; the next trick is a doozy.

Categories:
I have the same question (0)
  • Johny4 Profile Picture
    4 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    you use the wrong action,what you need is http with entra id

  • Johny4 Profile Picture
    4 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    Johny4_0-1717048070190.png

     

  • MickH Profile Picture
    26 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    Helix is not in the Tenant and I get an error message when I attempt to make a connection.  Could be user error, and will play with it further.  Thanks for the suggestion.

  • Verified answer
    MickH Profile Picture
    26 on at
    Re: Internal Server Error in Flow seeking JWT for BMC Helix

    This has now been resolved.  The issue was a syntax error.  There is a colon erroneously placed in the header after Content-Type.

    Microsoft's "InternalServerError" message was entirely unhelpful.  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 462 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 456 Moderator

#3
abm abm Profile Picture

abm abm 243 Most Valuable Professional

Last 30 days Overall leaderboard