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Triggers for email messages drag/dropped from individual Inbox to Shared Mailbox

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Posted on by Community Power Pla... Microsoft Employee

Hello - I am trying to create a trigger where dragging/dropping an existing email from my individual Inbox to a specific folder in a Shared Mailbox will trigger a Planner Task to be created in a corresponding Bucket.

I successfully created a Flow to create new tasks from new emails that I forward to the Shared Mailbox, but the Trigger does not recognize older emails dragged to the Shared Mailbox as a "new" email.

Any ideas? If not this would be a very useful feature/function addition. I know it works for Sharepoint folders, so why not for mailboxes?

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melim Microsoft Employee on at

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You can try forwarding the email to the shared mailbox, or replying all on the original email and adding the shared mailbox as a recipient. That should fire the trigger "When a new email arrives in a shared mailbox."

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Community Power Pla... Microsoft Employee on at

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That works for all incoming emails to trigger new tasks in a single Planner bucket. I need to create tasks in multiple buckets, depending on topic, with a simple drag-drop. there are other ways to do this, e.g. I've alrady created a way to do this by dragging email messages to Sharepoint folders, which is less elegant than dragging/dropping inside Outlook. I also could ask my staff to forward emails and add a "trigger" word to the subject line, but I am afraid that mis-typed emails will trigger nothing at all then.

In my opinion neither of these solutions are ideal. A new trigger option would be the most elegant in my view.

TP

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v-monli-msft Microsoft Employee on at

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Hi @Anonymous,

Consider to post an idea so that others who have the same requirement could also vote on it.

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

Regards,

Mona Li

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