Links are not clickable in Outlook Online

(1) Share

Report

Posted on by MM-29081523-0

When sending an email from Power Automate, the links aren't hyperlinked when viewing in Outlook Online, if there is other non-hyperlink text in the body of the email.

The links are clickable from the desktop version of Outlook.

This is Outlook Online, when only the link was sent in the email. It is clickable:

This is Outlook Online when there is some text in front of the link, it is not clickable:

The exact same email viewed from Desktop Outlook, the link is clickable:

Here are pictures of the (very simple) flows I created to duplicate this issue:

Categories:

General topics

I have the same question (2)

All responses (3)

Answers (0)

Smehra33 29 on at

Like (1)

Report

When I tested the sample flow at my end I got the same thing link was clickable on outlook desktop but not on Outlook Online.

For your reference:
Previous Flow:

Output :

Outlook Desktop :

Outlook Online:

Changes to the flow:

Use HTML formatting put your link into <a></a> and it will show both in outlook online and desktop as link

If I was able to help you please verify the post as answered.

Thank you

Smehra

1 people found this reply helpful.

Was this reply helpful? Yes No
Suggested answer

David_MA 12,982 Super User 2025 Season 2 on at

Like (0)

Report
You need to do one of two things:

Highlight the text that is the link and click on the link icon in the tool bar and configure it as a link.

Put the e-mail action into HTML code view by clicking on </> and format it as a link using HTML code. For example: <a href="https://www.microsoft.com/">Microsoft.com</a>

Your screen shot shows it is not formatted with either of these two methods.

1 people found this reply helpful.

Was this reply helpful? Yes No
FZ-08111048-0 3 on at

Like (0)

Report

Yeah actually as developers we are okay to convert it to HTML. But I do remember that without having to convert it, it still can make it as clickable link. Do you have any workaround because not all power automate users are familiar with HTML.

Was this reply helpful? Yes No