Hello.
I have an approval flow where the approver has 12H to respond. The timeout feature is working as intended. What i am trying to figure out is how you can have the flow go down the path of Yes/True when the approval times out.
It could be viewed as an escalation. Would this be possible? As always, thank you for your help.
Hi @Misa ,
Please take a try and feel free to ask here if you have any problems.
Best regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thank you both for your responses. I was able to Pstorks suggestion and it worked! I didn't see V-alzhan-msft idea til today. That is a great suggestion and i will test that one too.
Thanks again for everything.
As always...i love this forum!
Hi @Misa ,
You could refer to screenshot below to create the flow:
The flow would set the variable with different value when the approval is failed or is successful. then you chould check the variable value in the condition.
Best Regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Not two copies of the flow. I'm just using the scopes to make it easier to visualize the overall flow. But the additional path does whatever needs to be done if the first approval times out, like using CDS to remove the original approval and send out a new one to the escalated user. Then it all comes back together to finish off the flow.
Hmm.... So there would be 2 "copies" of the flow. One inside of each scope. Interesting idea.
I will try it.
Thank you!
Here's a screenshot showing a similar escalation workflow. I used parallel branches, one for if the approval timed out and one for if the approval completed.
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