Unable to assign power apps and power automate capacity add-on license

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Posted on by adrianchoo

I have purchased and assigned a Power Automate per user license. I am in need of capacity add-ons and have purchased a Power Apps and Power Automate capacity add-on.

However, I am unable to assign the capacity add on as per this guide - Capacity add-ons for Power Apps and Power Automate - Power Platform | Microsoft Docs

The manage add-ons section shows 0 remaining for passes, flows, views, logins, credits.

Have attached the following - my licensing details; and the Add-Ons section.

Appreciate all the advice I can get.

Categories:

Management

Environment

Licensing.JPG

Add-Ons.JPG

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adrianchoo 9 on at

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Re: Unable to assign power apps and power automate capacity add-on license

hi Jeffrey - Microsoft Support responded. It seems that the license although advertised - is not ready yet. They have thus increased the number of API requests for a per user license to 40,000 per 24 hours.
v-jefferni on at

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Re: Unable to assign power apps and power automate capacity add-on license

Hi @adrianchoo ,

Are you able to allocate the add-ons now? If the issue persists, please consider raise a ticket on the support page:

https://admin.powerplatform.microsoft.com/support?geo=Apac

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.