Hi guys,
Our organization uses a lot of forms. We have recently rebuild all these forms in Sharepoint, with a flow behind each form that usually sends an email to parties that need to receive this email.
To control these flows, we've created a separate account from which all the emails are send. We do not use the automatic emails, we have the emails send from this Automation account. However, the email related to this Automation account is not checked (regularly). When you email the account, you receive an autoreply.
The issue is thus: some flows send emails to third parties that then send an out of office reply to the Automation address. However usually this means one of our departments needs to take action and needs to see the out of office reply. I've tried the 'Get mail tips for a mailbox' action, but this does not work as these mail addresses are not within our tenant.
When an out of office reply is send it should go to a shared mailbox.
I can't transfer the flows to that shared mailbox because that mailbox does not have a flow account (I've tried)
I've also tried creating a rule in the Automation account's outlook that says 'When an email has these words in the subject and these words in the body, take action', but most out of office replies do not take over the subjectline so the rule is not triggered.
Do you guys have any ideas on how to solve this?
Many thanks in advance - and happy holidays!
Merel
