So i have Form where my customers request for some plan, the plan when rejected does not have for my customer to revise their plan.
My customers fill up their plan through microsoft forms > which goes through an approval process >
if approved > the customers are informed of the decision and the services are offered (ok on this part)
if rejected > the customers are informed of the decision on email. there is no option for the customers to revise their plan and re-submit their application.
Please suggest a flow.
PS: my customers can be random people
