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Power Platform Community / Forums / Power Automate - Building Flows / Posting Messages in Te...
Power Automate - Building Flows
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Posting Messages in Teams as SharePoint List

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Posted on by Community Power Pla...

Hello,

 

I need help in completing a flow. The concept I am working on for our call centers is to develop a form that standardizes the information management needs when an an agent is submitting an email associated with a customer's account. The form will be embedded as a tab in the Microsoft Teams Group (depicted below) . 

 

SJMayorga_0-1604064050241.png

 

Once the agent fills out the form, the form fields and responses will be posted to the channel (example depicted below). 

SJMayorga_1-1604064163474.png

 

The posted message is pushed to a SharePoint list (depicted below) using a Power Automate flow action. 

 

SJMayorga_2-1604064311010.png

 

Question:

 

  1. How do I capture not only the initial post to the Teams group; but all replies to the post within the list record using triggers or actions in the flow.  

SJMayorga_3-1604064444320.png

 

Below is the current flow setup. 

 

SJMayorga_4-1604064740069.png

SJMayorga_5-1604064764516.png

 

Best Regards,

 

Sergio Mayorga

 

 

  • Community Power Platform Member Profile Picture
    Community Power Pla... on at
    Re: Posting Messages in Teams as SharePoint List

    Thank you Lin,

     

    I have posted the idea for future development considerations. 

     

    I appreciate the suggestion. 

     

    Best Regards,

     

    Sergio Mayorga

  • Verified answer
    v-litu-msft Profile Picture
    v-litu-msft on at
    Re: Posting Messages in Teams as SharePoint List

    Hi @Anonymous,

     

    It's unfortunate that there is no action could get all reply of the post to MS teams, if you like feature, you could head to IDEA forum to vote for this idea, raise it to make it could come true in the future:

    Get replies to message thread in Teams - Power Platform Community (microsoft.com)

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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