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Power Platform Community / Forums / Power Apps / Environment not visibl...
Power Apps
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Environment not visible (Dynamics 365)

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Posted on by Microsoft Employee

Hi

I created several environments in the past on https://admin.powerplatform.microsoft.com/ and they showed up in the Environments tab (as expected). I created a new environment 3 days ago and it does not show up on https://admin.powerplatform.microsoft.com/ and I can also not select it on https://make.powerapps.com. However I can access the Dynamics 365 sandbox instance via its url <url>.crm4.dynamics.com and I have access to everything via the old Dynamics 365 settings (i.e. I can install solutions, create application users etc.).

What can I do to make this environment appear in https://admin.powerplatform.microsoft.com/  and https://make.powerapps.com ?

 

I have the same question (0)
  • Verified answer
    v-albai-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

    Have you tried to open the admin center using another browser? Can you find the environment then? 

    If you have tried this but still cannot work, for this issue, I would suggest you quickly submit a support ticket, so that you can get a most effective reply from there. The support engineers there have more resources, maybe some engineers also handled these kind of issues.
    https://admin.powerplatform.microsoft.com/support 

    Best regards,

    Allen

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi Allen

    Thank you for the suggestion.

    Yes, I have tried in multiple browsers and I have now opened a support ticket.

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