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Power Automate - Building Flows
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FIND USER VS GET PROFILE

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So I have an issue:

I have a FORM that collects the info I want/ need. Flow Captures the form data and with dynamic content, it loads it into Sharepoint lists using in order for me to fulfill the requests. 


On the FORM I collect the names of two individuals that should be notified once the form is loaded into the Sharepoint list. The individuals are on a DROP DOWN LIST in order to avoid any misspelling of names. 

 

I need an EASY way that the two parties needing to be notified are identified and logged in SharePoint without a "CANNOT FIND USER" Error; so the flow can continue and run and email all parties involved. 


I've performed the following steps and nothing seems to do what I need to do:

1. SHAREPOINT PERSON
I've attempted to just allow SharePoint to identify the parties from the dropdown, using the person field; however, for whatever reason, certain users cannot be found. I've spelled their names EXACTLY how I need them to be, but am unable to get it to work when it can't find the users. 

TO AVOID THIS

2. I've used the 365-Get Profile feature, and then attempt to log the "MAIL" or "NAME" in SharePoint instead. 
The same issue occurs that the 365-Get Profile feature ALSO cannot find the user giving me the same error as above

So my solution to the CANNOT FIND USER

3. I used the 365-SEARCH for User function. This works perfectly when finding and identifying the user needed; but when attempting to put the info into SharePoint, flow forces the application to all since I guess the 365-SEARCH comes back with an array or multiple possibilities. I also cannot use the array in dynamic content when loading it into SharePoint or in an email.

 

How do I fix this? I want to Grab the form, use dynamic content to load it into lists, and it identifies the parties needing to be notified. 

ALL names are spelled EXACTLY as it does in Outlook 

 

  • David- Profile Picture
    1,254 on at
    Re: FIND USER VS GET PROFILE

    Since you know the people you want to send messages to, I would update your form drop-down to include the e-mail address of the person instead of their name. You can then put your e-mail action in advanced mode and populate it with the value of your drop-down (the e-mail address) and avoid having to lookup what their e-mail address is with either find user or get profile.

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