Power Platform Community Forum Thread Details

I have a simple flow set up to forward emails from a shared inbox with a few conditions but all the replies to the original emails are also being forwarded.

Is there a way to just forward the original email received only?

This is my current flow

Assumedly its a condition I need to add but Im not sure which?

Categories:

Building flows

Whenever you are using an automated trigger it's always best practice to use trigger conditions. Currently your flow will run every time a new email arrives in a Shared Mailbox and then run a condition check to see if the email meets your criteria.

Instead, use trigger conditions in your flow trigger to prevent your flow from triggering for every new email arrives and only trigger when the email meets your criteria. If I'm understanding your ask correctly, your flow is being triggered when someone replies to the email as well. If that is the case, you should add a trigger condition to check if the subject line does not start with Re: which is what is automatically added to the subject line when an email is replied to.

Check out this YT Tutorial for more details on how to add Trigger Conditions to your flow: 4 Ways You Can Use Trigger Conditions in Your Microsoft Power Automate Flow

If you are using an Automated Cloud flow trigger in your flow—you need to consider adding trigger conditions.
Do YOU 🫵 know what a trigger condition is? Trigger conditions can be set in most flow triggers. These conditions you set must be true for the trigger to fire. In this Power Automate tutorial, I’m going to show you how to use trigger conditions in your flows to control when your Power Automate flows trigger.
If your plan has flow run limits—you can avoid triggering your flows unnecessarily by using trigger conditions.
I’ll cover four different flow examples that would benefit from trigger conditions:

⚡️ Triggering a flow when a column is changed to a specific value
⚡️ Triggering a Flow When an Event Updated or Deleted
⚡️ Triggering a Flow When a New Folder is Created
⚡️ Triggering a Flow When a Specific Email is Received I’ll also show you a trick on how to easily create the expressions needed and give you a few tips on how to troubleshoot your flow.

IN THIS VIDEO:
✅ Four different flows that would benefit from trigger conditions
✅ What is a trigger condition?
✅ How to add a trigger condition to your flow
✅ How to trigger a flow when a column is changed to a specific value
✅ How to trigger a flow when an event is updated or Deleted
✅ How to trigger a flow when a new folder is created
✅ How to trigger a flow when a specific email is received
✅ How to troubleshoot a trigger condition
✅ How to prevent case sensitivity issues with a trigger condition
✅ How to use the filter array action to easily compose an expression that can be used in a trigger condition

Hope this helps!

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