Approval Structure

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Posted on by JC-22102014-0

Hi. I am creating a flow for hardware requests in the company. A person fills out an MS form, which triggers the flow, and then the approval is sent to someone who verifies the prices of the ordered products, to the order manager, and finally to the finance manager. I am using "Start and Wait." The problem is that in the Teams notifications, after each approval, the person who requested the approval changes. For example, it says that the order was submitted by the person who is the approver. How can I fix this, or is there another action in Power Automate that offers the option to accept or reject with a comment?

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SudeepGhatakNZ 14,381 Most Valuable Professional on at

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Approval Structure

The issue you’re encountering with Power Automate is likely because of how you maybe initiating the approvals. In Power Automate, when you use the Start and Wait for an Approval action, the approval request typically sends a notification from the person who triggered that action. If the approver themselves triggers the next approval in the sequence, it can cause the confusion you're seeing, where it appears that the next approval is coming from the previous approver.

You can try the Create an Approval action instead of "Start and Wait for an Approval" for each stage of the approval process. The Create an Approval action allows you to trigger multiple independent approval requests without overwriting the original requestor. After creating the approval, you can use the Wait for an Approval action to wait for a response.

Let me know if that works for you.

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