Office 365 folders and subfolders not visible in Flow

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Posted on by rszirmai

Hi Community,

First time using the Office 365 connector in my own O365 license (previously used in the company I worked for) and I plan to create a flow that checks To and CC and based on a criteria moves e-mail to a dedicated subfolder. (As this option is no longer available in Outlook on PC)

It is a pretty straightforward flow, however, when using the "Move email (V2)" action under the Folder selection my folders and subfolders are not visible.

I tried manually adding the name "Folder/Subfolder" and "Folder\Subfolder" and also tried just "Subfolder" but had no luck.

Same goes for the "When a new email arrives" trigger, meaning that only the 'core' folders are visible there.

Checked in OWA, folders and subfolders are visible (they have different IDs), just like in Outlook on PC.

So I'm not 100% if this is a flow thing or an office thing, but if anyone has experienced an issue like this before I would be happy to hear about the solution.