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Power Platform Community / Forums / Power Automate / When creating a hyper ...
Power Automate
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When creating a hyper link the Outlook send email v2 isn't creating a clickable link

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Posted on by 4

Hi All,

 

I'm trying to create a URL to open a record in the field service app, if I paste my URL directly into a browser it works fine, the issue is when I'm creating the URL and adding it to an email the link isnt clickable.

 

Build the link

gbrw21_0-1677410665703.png

 

add to email

gbrw21_1-1677410794066.png

 

link not clickable on received email

gbrw21_0-1677411845436.png

 

Code from the email

gbrw21_3-1677411129843.png

is it something to do with th "=3D"?

 

I've created lots of other hyper links but this is the first to open an app rather than awebsite so I wonder if i'm doing something wrong. Any help would be appreciated. 

 

Thanks.

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  • VictorIvanidze Profile Picture
    13,079 on at

    Just to isolate the problem - can you create an email with the same link in Outlook and send it?

  • gbrw21 Profile Picture
    4 on at

    Same thing. 

     

     

    gbrw21_0-1677416169260.png

     

    gbrw21_1-1677416208896.png

     

    gbrw21_2-1677416214947.png

     

     

     

  • VictorIvanidze Profile Picture
    13,079 on at

    Now run GRAPH explorer and try to create and send such email there.

  • VictorIvanidze Profile Picture
    13,079 on at

    Also, can you reproduce this: https://www.youtube.com/watch?v=S2tyiyKLXs4?

  • gbrw21 Profile Picture
    4 on at

    I've never used this before, what am I meant to do?

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